UX Researcher

We are looking for a UX Researcher to join the user experience research team of a large consumer technology platform. This role will focus on rapid, usability-driven research to help product and design teams better understand user behavior, needs, and experiences and translate those findings into meaningful product improvements. You will lead tightly scoped research projects, often running in one-week cycles, and own the research process from initial stakeholder conversations and planning through execution, analysis, and delivery of actionable insights. Your work will include moderated and unmoderated usability testing, user interviews, concept testing, and heuristic evaluations. You will collaborate closely with product managers, product directors, designers, engineers, product marketing, and other researchers. While embedded within the research organization, you will support different consumer product teams, requiring the ability to quickly understand new problem spaces, prioritize research needs, and deliver high-quality insights in a fast-moving environment.

Required Skills

• 3+ years of professional experience conducting user research in a product-focused environment
• Strong interviewing skills, with experience conducting both user and stakeholder interviews
• Hands-on experience designing and executing usability testing, including moderated and unmoderated studies
• Experience with qualitative research methods such as user interviews, concept testing, and usability evaluation
• Experience conducting heuristic evaluations
• Ability to independently manage the end-to-end research process, from scoping and research planning through execution, analysis, and presentation of findings
• Ability to collect, analyze, and synthesize research data into clear and actionable product insights
• Experience working closely with cross-functional partners, including product managers, designers, engineers, and other stakeholders
• Ability to appropriately scope and prioritize research projects within short timelines
• Strong written, verbal, interpersonal, and organizational communication skills
• Ability to work effectively and independently in ambiguous, fast-changing environments
• Bachelor’s degree or higher in Psychology, Anthropology, Sociology, Statistics, Behavioral Science, Human-Computer Interaction, Information Systems, Computer Science, or another research-related field, or equivalent relevant experience

Bonus Skills

• Previous experience conducting remote user research
• Consumer-facing product research experience
• Previous experience working within a large technology company
• Master’s degree in a research-related discipline
• Experience partnering with senior product managers, product directors, and design leaders
• Understanding of quantitative research methods, including their strengths, limitations, and appropriate use throughout different phases of product development
• Experience supporting multiple product teams or moving between different research areas
• Ability to adapt quickly to shifting priorities, schedules, and project requirements
• Strong portfolio demonstrating end-to-end ownership of usability and product research projects

Offer Details

• Remote
• Full-time dedication (40 hours/week)
• Location: USA

Important note: Due to the high volume of applications, we are unable to provide individual feedback at this stage. Only candidates shortlisted for the next steps will be contacted by our team.