Chief of Staff & Financial Operations - Right hand to the Founder & CEO

Right hand to the Founder & CEO | Remote from Brazil | US startup

Mavila Consulting is hiring for a fast-growing US startup that has grown double digits every single year. The company runs on a membership model in the healthcare space, with a lean, fully remote team that ships fast and automates the boring stuff.

They are looking for an operator to be the Founder's right hand: someone who gives him his time back and gives him numbers he can trust.

WHY THIS ROLE IS DIFFERENT

• Direct line to the Founder. You work shoulder to shoulder with the CEO, not three layers down. Your judgment shapes real decisions.
• You build it, you don't just run it. From day one you will automate, redesign and own the systems the company runs on.
• A seat that grows with the company. This is the on-ramp to a broader leadership role as they scale.
• Impact you can see this week. Small team, no bureaucracy. What you build ships now.

WHAT SUCCESS LOOKS LIKE IN YEAR ONE

• Month-end close done within 5 business days, every month, plus a one-page financial snapshot the CEO can act on
• Recurring revenue (MRR) reconciled between Stripe and HubSpot to the dollar, through a documented, repeatable process
• Payroll, AP and member billing running on time, every cycle
• A Notion project dashboard the whole team trusts, updated weekly without the CEO chasing anyone
• At least three recurring processes automated, with the hours saved to prove it
• A lighter CEO: his follow-ups, inbox triage and cross-project coordination run through you

WHAT YOU WILL OWN

Chief of Staff and Project Operations

• Own the project dashboard and pull weekly updates from the team
• Drive the operating cadence: priorities visible, commitments and deadlines kept
• Plan and run leadership QBRs: agenda, pre-work and follow-through

Executive Support

• CEO inbox: triage, draft and manage so nothing falls through the cracks
• Cross-project coordination and special projects, owned end to end
• Be the reason things actually get done after the meeting ends

Financial Operations

• Books and monthly close (categorization, reconciliations) with the outside CPA firm
• MRR reconciliation between billing and CRM, building a cleaner process
• AP and AR: vendor bills paid on time, member billing and collections through Stripe
• A simple, reliable rolling cash-flow forecast

People Operations

• Bi-weekly payroll in Gusto
• Onboarding and offboarding: systems, tools and access
• Monthly sales commissions flowing correctly into payroll

WHO YOU ARE

• An operator, not just an executor. You see what needs doing and do it before being asked
• Financially fluent: hands-on experience with month-end close, reconciliations, AP/AR and payroll (QuickBooks preferred; subscription revenue is a plus)
• Excellent written and spoken English. You will manage the CEO's inbox and work with the US team daily
• Systems-minded: you reach for automation and structure, not more manual effort
• Relentlessly organized. You never drop a ball and you close every loop
• Trustworthy and discreet. You will handle finances, payroll and the CEO's inbox

BONUS POINTS

• Hands-on with Notion, HubSpot and Stripe, plus AI tools (Claude) and automation platforms (Zapier, Make)
• Prior experience as Chief of Staff, EA or operations lead supporting a founder
• Background in SaaS, healthcare or procurement

THE DETAILS

• 100% remote, open to candidates based in Brazil only
• Long-term, high-trust role with real room to grow
• Finalists complete two short, paid case studies